We want our customers to be satisfied with the purchased items! Please carefully read the description of the items and if any questions, contact us before making the purchase.
Returns are accepted within 14 days after you have received the item. If you would like to return a purchased item, please contact us – you will have to fill out a returns form, we will also send you the return address.
IMPORTANT – the returned item must be unused, no marks of pins etc. All shipping charges are the responsibility of the buyer. Please note that custom orders can not be returned and refunded.
We take great care to safely pack our products for the journey, but in case any item arrives damaged, please contact us within 14 days of the items arrival so that we can arrange a refund or exchange. We will require pictures of the damaged item, so that we can evaluate the damage, understand what the problem was and avoid such situations in the future.
We will issue a refund within 14 days of receiving the returned item. We will refund the price of the purchased item/-s but not the shipping costs.